Troubleshooting & Support

Guide you how to raise tickets or provide feedback.

How to use the support form inside the platform?
We provide a support form directly in our user interface, for you to make any kind of inquiry, be it a question, reporting a bug, suggesting a feature / fun...
Thu, 7 Jun, 2018 at 12:10 PM
Why am I seeing blank results or N/A in optimization output?
Scenario: If your optimization results page shows blank values or N/A, it’s most likely not a bug. Root Cause: This usually happens when some required f...
Wed, 15 Oct, 2025 at 10:50 AM