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Knowledge base
FAQs
Platform Functionality
10
Can I compare two different periods in the timeline?
How to course-correct for achieving company sales targets, when things don't go as expected?
How do I move a plan between activities?
How can I add or delete an activity?
Introduction to using the "Media Insights" area
View all 10
Getting Started
5
Logging in to the Kantar UMMO AI Platform
Video: Understanding how HamiltonAI (BW7 model framework) works
How to log in to the Kantar UMMO AI Platform?
How to set media sales target, for target based prediction?
Can I log out or close the browser without losing a running prediction?
Understanding the output
10
How to interpret the timeline graphs?
How to understand the KPI metrics below the timeline?
Why does the target prediction result deviate from my target input?
What does "Not compatible with previous inputs or available publisher inventory" mean?
Why does the reported media effect differ in the media decomposition vs. the business insights decomposition?
View all 10
Account & Settings
3
How to navigate the activity timeline?
Why can't I delete a saved prediction?
Can I run multiple predictions at the same time?
Concepts & Definitions
3
What is an "objective" and what is a "KPI" in the Platform?
What is "Base" and "Season" (in Total Sales)?
What is To-Net Factor?
Data & Modeling
3
Can I delete an activated campaign from the timeline?
Can my model get updated if there is missing data?
How does my model get updated with new data? What if I want to change my model?
Product & UI Changes
1
New Design and Layout for Media and Business Insights Pages
Troubleshooting & Support
1
How to use the support form inside the platform?
User Guides
Sales Model
6
Setting up
Media Insights
Business Insights
Predictions - Optimisation
Predictions - Simulation
View all 6
Portfolio Model
7
Dashboard Controls
Media Insights
Exploring Product Line and Media Effects
Business Insights
Predictions - Optimisation
View all 7
Portfolio Longterm Model
5
Model Overview & FAQs
Dashboard Controls
Media Insights
Exploring Media Effects, Impact Toggle and Attribution Views
Business Insights